Financial Aid Support Center

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  • Chat live with a Financial Aid Counselor
  • Submit a ticket with your issue or concern
  • Browse helpful guides and other materials

FAFSA School Code:


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Mailing Address:

Excelsior College
7 Columbia Circle
Albany, NY 12203-5159
  • FAQsBrowse or search the FAQs for a wide variety of solutions.
  • Helpful DocumentsBrowse our library of downloads and files.
  • Submit a question or document and track it in MY SUPPORT.The Ticket System allows you to directly submit a support ticket to a financial aid specialist whose expertise matches your inquiry. This online tool provides an alternative to phone and e-mail and helps expedite the resolution of your issue. You can track the status of your ticket in My Support.
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  • Submit FeedbackPlease rate the topic or service you received.
  • Contact UsFind out how to contact a service representative via phone or postal mail.
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Excelsior Financial Aid Help Center

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